At Travian Games, technic/IT includes game programming, server administration, internal software application development for all company departments, and the provision of telecommunication and computer services at the workcenters. IT also includes the various individual software applications. All employees must be able to work freely with the appropriate, licensed software so that they can concentrate fully on their work. Comprehensive knowledge transfers (including at the technical level) between relevant departments ensure that quality levels are maintained across the board.
The company’s very different departments require a wide range of support from IT, creating new challenges nearly every day, which are dealt with promptly despite any difficulties, thanks to structured processes and highly-qualified and motivated colleagues. Whether responding quickly to technical problems in the server infrastructure, providing detailed analyses of the data flow from the web, or sending support queries to programmers in the various departments – Travian Games is able to manage all of these challenges due to a professional staff that is constantly retraining and educating itself.
Thanks to the latest hardware, customers of Travian Games are able to enjoy almost continuous availability of the corresponding products worldwide. The Munich-based company uses a sophisticated server system with a tier-2 server connection that is unique for a company of its size.