Community Manager (f/m)

for German and French - Minijob (450,- €/month), remotely from home

München Part-time
Community Manager (f/m)

Game Support - They represent the company to our players, and our players to the company. Game Support builds, grows and entertains a community of players by moderating and engaging in lively exchange through communication platforms and social media channels. They ensure our games run smoothly and work closely with many areas of Engineering to keep it that way.

Quest

  • You are our direct link between the players and the game teams
  • You monitor and moderate player discussions on several official Community platforms and social media
  • You apply our internal moderation guidelines and cooperate with voluntary moderators and other CMs to maintain the Community platforms as friendly environments
  • You pro-actively plan and execute regular events to engage the Community
  • You actively onboard and retain new players and address their questions, issues and concerns
  • You build sustainable and positive relationships of trust with our players and key-influencers
  • You keep our players informed about game udates, events and other important news
  • You provide regular feedback to the SotA publishing team on Community sentiment, trends, ideas and needs

Skills

  • You have experience in moderating online Communities
  • You are a passionate gamer, ideally experienced with MMORPGs. Experience with Richard Garriot Games and the Ultima legacy is a plus
  • You have the ability to maintain a positive and professional attitude in all interactions
  • You are a team player with a high level of independence, self-organization and collaborative personality
  • You have excellent written and verbal communication skills in your assigned language (German or French) and in English