Partner
Immerse yourself in the fascinating gaming world of Travian Games and Bright Future Studio – places full of modernity, energy and a pinch of craziness. We are committed to providing the best possible experience for our players.
To do this, we need people like you who are comfortable working together as equals in a value-oriented and respectful environment.
At Travian Games, with offices in Munich and Cologne, we foster a culture of creativity, collaboration, and innovation that spans both locations.
In Munich, our state-of-the-art office near the Olympic Park provides a dynamic environment where ideas flourish. We blend in-office collaboration with the flexibility of remote work, creating a balanced, inspiring workspace.
Meanwhile, in Cologne, the Bright Future Studio thrives in the multifarious Bayenthal district, where our passionate team focuses on pushing the boundaries of game design.
Collaboration between our two entities is seamless, with regular cross-office projects that bring together the unique strengths of both teams.
Whether brainstorming in our cozy breakout areas in Cologne or participating in team events in Munich, our shared passion for gaming drives us to create extraordinary experiences.
Together, we are shaping the future of gaming, combining our diverse talents to reach a global audience and deliver innovative, engaging games.
Onsite
Travian Games, Munich Germany
Customer Support Representative (f/m/d) - Czech speaking
Your Quest
As a Customer Support Representative (f/m/d), you will be the first point of contact for our players, ensuring that every interaction strengthens their connection to the game. You will assist with technical issues, provide solutions, and escalate recurring problems to improve overall game quality.
- Player Support: Provide exceptional customer service, helping players resolve in-game, account, and technical issues via a ticket system.
- Problem-Solving & Troubleshooting: Guide players through technical troubleshooting steps and offer clear solutions.
- Bug Reporting & Escalation: Identify, document, and escalate recurring technical or gameplay-related issues to internal teams to drive improvements.
- Knowledge Management: Keep internal support resources up to date, ensuring both you and your teammates have accurate solutions at hand.
- Player Feedback & Game Improvements: Gather and report player insights to the relevant teams to enhance game performance and satisfaction.
- Office Presence: Work several days per week from our Munich office while benefiting from flexible remote work options.
Your Skills
We’re looking for a proactive problem-solver (f/m/d) with a passion for games and strong customer service skills.
- Experience in Customer Support – Previous experience in a support role, ticket system, or community engagement is a plus.
- Fluent in Czech & English – Strong written and verbal communication skills. German is a plus.
- Passion for Gaming – You have a strong understanding of game mechanics and are familiar with gaming culture.
- Technical Aptitude – Ability to troubleshoot basic issues and assist players in solving common game-related and technical problems.
- Strong Communication & Empathy – A customer-first mindset, capable of handling inquiries clearly, patiently, and efficiently.
- Organizational & Multitasking Skills – Ability to handle multiple player inquiries at once while maintaining attention to detail.
- Proactive & Solutions-Oriented – You take initiative and actively seek ways to improve the player experience.
Onsite
Travian Games, Munich Germany
Customer Support Representative (f/m/d) - Polish speaking
Your Quest
As a Customer Support Representative (f/m/d), you will be the first point of contact for our players, ensuring that every interaction strengthens their connection to the game. You will assist with technical issues, provide solutions, and escalate recurring problems to improve overall game quality.
- Player Support: Provide exceptional customer service, helping players resolve in-game, account, and technical issues via a ticket system.
- Problem-Solving & Troubleshooting: Guide players through technical troubleshooting steps and offer clear solutions.
- Bug Reporting & Escalation: Identify, document, and escalate recurring technical or gameplay-related issues to internal teams to drive improvements.
- Knowledge Management: Keep internal support resources up to date, ensuring both you and your teammates have accurate solutions at hand.
- Player Feedback & Game Improvements: Gather and report player insights to the relevant teams to enhance game performance and satisfaction.
- Office Presence: Work several days per week from our Munich office while benefiting from flexible remote work options.
Your Skills
We’re looking for a proactive problem-solver (f/m/d) with a passion for games and strong customer service skills.
- Experience in Customer Support – Previous experience in a support role, ticket system, or community engagement is a plus.
- Fluent in Polish & English – Strong written and verbal communication skills. German is a plus.
- Passion for Gaming – You have a strong understanding of game mechanics and are familiar with gaming culture.
- Technical Aptitude – Ability to troubleshoot basic issues and assist players in solving common game-related and technical problems.
- Strong Communication & Empathy – A customer-first mindset, capable of handling inquiries clearly, patiently, and efficiently.
- Organizational & Multitasking Skills – Ability to handle multiple player inquiries at once while maintaining attention to detail.
- Proactive & Solutions-Oriented – You take initiative and actively seek ways to improve the player experience.
Hybrid work
Travian Games, Munich Germany
Senior Frontend Developer (w/m/d)
Your Quest
- Entwicklung des Frontend-Codes: Entwicklung und Pflege des Frontend-Codes des Spiels u.a. mit JavaScript, React, Webpac
- Testing: Durchführung von Tests der Applikationen, zur Identifizierung und Behebung von Bugs sowie Sicherstellung, dass die Software den Qualitätsstandards entspricht.
- Evaluation von Designkonzepten: Technische Bewertung von Designkonzepten und Bereitstellung von Alternativen für ein besseres Benutzererlebnis.
- Code-reviews: Teilnahme an Code-Reviews, um die Qualität des Codes zu gewährleisten.
- Techniken und Tools: Implementierung von leistungssteigernden Techniken und Tools.
- Zusammenarbeit im Team: Kommunikation und Wissensaustausch mit anderen Teammitgliedern und Unterstützung des Projektleiters (w/m/d) sowie des Scrum Teams.
Your Skills
- Erfahrung in der Frontend-Entwicklung: Mehrjährige Erfahrung als Frontend-Entwickler (w/m/d) und eine Leidenschaft für gutes UX Design.
- Interesse: an Multiplayer-Games ist wünschenswert.
- Applikation Design: Fundierte Kenntnisse im Design und Testen und in der Entwicklung und Pflege von Software-Applikationen.
- Verwendung von Programmiersprachen: Sehr sichere Anwendung von JavaScript, React JS, Webpack, HTML, CSS3, SASS und Docker. Und Arbeiten in einer Linux Umgebung.
- Design-Tools: Erfahrung mit einem Design-Tools wie Figma, Photoshop oder XD.
- Agile Umgebung: Ausgeprägtes Verständnis für Scrum-Prozessen und Workflows.
- Soft Skills: Ein starker Teamplayer mit einer offenen, proaktiven Denkweise und einem hohen Maß an Selbstorganisation.
- Fließend in Englisch und Deutsch: sehr gute Englisch- und Deutschkenntnisse.
Hybrid work
Travian Games, Munich Germany
Community Manager (f/m/d)
Your Quest
- Social Media & Content Strategy: Create and execute in-depth content plans, including calendars tailored to our audience
- Community Vibes & Engagement: Take the lead on our platforms (e.g. Discord), creating a welcoming environment, moderating discussions and promote player interactions
- Content Creation: Draft engaging posts, in-game news, changelogs, updates, event announcements and player guides
- Player Events Coordination: Organize and manage community events, contests and in-game activities that promote player involvement and satisfaction
- Feedback-Integration: Be the bridge between players and developers, colleting feedback to help shaping the next update
- Metrics & Optimization: Track KPIs for engagement and sentiment, using data insights to enhance community strategies
Your Skills
- Experience: Proven experience in gaming community management, social media or content creation
- Proficiency: Skilled in planning, creating and publishing content across platforms with a sharp, strategic approach
- Hands-on with Discord & Community Platforms: Skilled in structuring community initiatives and implementing moderation policies
- Gaming Enthusiast: Deep understanding of game mechanics and gaming culture, especially with strategy or multiplayer games
- Organized & Detail-Oriented: A Pro at managing multiple calendars, strategies and events with attention to detail
- Data-Driven: Experience in tracking and analyzing metrics to optimize community interactions and retention
- Creative & Player-Focused: Crafting content and strategies that attracts players
- Language: Very good skills in English & intermediate German (written & verbal)
Hybrid work
Travian Games, Munich Germany
Senior Unity Developer (w/m/d)
Your Quest
- Du programmierst gemeinsam im Team das Frontend für die Travian: Legends App in Unity (C#) und führst bei Bedarf technische Evaluationen geplanter Features durch.
- Du untersuchst und behebst Fehler in enger Zusammenarbeit mit der Qualitätssicherung und dem Spielsupport.
- Du koordinierst die API-Entwicklung für neue Features mit dem Backend-Team.
- Du initiierst technische Optimierungen hinsichtlich Performance und Codequalität der App.
- Du integrierst Unity-Plugins von Drittanbietern und hältst sie aktuell.
- Du betreust und verbesserst die CI/CD Pipeline für Android und iOS und kümmerst dich um die Store-Umgebung.
Your Skills
- Du verfügst über mehrjährige Erfahrung als Unity Developer (w/m/d) und in der App-Programmierung.
- Du bringst fundierte Kenntnisse in der Anwendung von Unity und C# mit und findest auch in einem komplexen Programmierumfeld Lösungen.
- Du hast Erfahrung mit HTTP-Requests und asynchronen Umgebungen.
- Du hast eine Leidenschaft für Mulitplayer-Spiele oder hast bereits in der Gaming Branche gearbeitet.
- Du hast idealerweise bereits mit GraphQl, OpenAPI, Git, Stash, Jira, Jenkins und Docker gearbeitet.
- Du beherrscht es, clean and clear codes zu schreiben.
- Du bist ein proaktiver Teamplayer und ein Kommunikationstalent.
- Du arbeitest in einem hybriden Modell mit einigen Tagen vor Ort in unserem Münchner Büro.
- Du besitzt sehr gute Deutsch- und Englischkenntnisse.
Hybrid work
Travian Games, Munich Germany
Senior 3D Artist (w/m/d)
Your Quest
- Du erstellst performance-optimierte 3D-Assets für mobile Plattformen.
- Du definierst den 3D-Art-Style zusammen mit unserem Lead Artist (w/m/d) und koordinierst unseren Workflow.
- Du erstellst und verbesserst unsere bestehenden Environment 3D-Assets (z.B. Umgebungen und Gebäude).
- Du verbesserst unsere 3D world und unseren map style.
- Du arbeitest eng mit unseren Artists (w/m/d) und Designern (w/m/d) zusammen.
Your Skills
- Du verfügst über mehrjährige Erfahrung als 3D Artist (w/m/d) in der Gaming Industrie, besonders mit mobile Games.
- Du besitzt eine starke Expertise in der 3D-Modellierung und in der Erstellung von 3D-Assets.
- Du weist gute Kenntnisse in der Arbeit mit Unity auf.
- Du fühlst dich sicher in der Anwendung mit einer 3D-Software wie Blender oder Maya.
- Du hast Erfahrung mit Adobe Suite (Photoshop & Substance) gesammelt.
- Du bist ein Teamplayer (w/m/d) mit Hands-on-Mentalität und einem hohen Maß an Selbstorganisation.
- Du besitzt sehr gute Deutsch- und Englischkenntnisse.
We partner with the wellness network, where you can choose from 6000 partners in the sports and gym network throughout Germany. If you pick this as your subsidy option, we’ll pay a huge chunk of the costs.
We want to develop great people just as much as great games. Benefit from our in-house and external trainings to develop yourself personally and professionally.
We value every opinion. Interesting tasks and exciting projects are waiting for you. Express your opinions freely and benefit from our culture that encourages open communication.
You get 30 days of vacation. And here comes more! When you see by the end of the year that you need more time off to go skiing – you can take up to 5 more vacation days unpaid.
What happens with my personal data?
As soon as you upload your data into our system, you allow us to save, edit and use itfor the duration of the application process. If you want to withdraw from this,simply send an email to [email protected]. We will delete your applicationand data straight away.
What options for further professional development are there at Travian Games?
We offer our employees a variety of in-house trainings. There are language courses as well as soft-skill coaching. Employees also have the opportunity to take part in internal and external trainings as well as conference visits regarding their individual profession.
Can I do freelance work for Travian Games?
We work with freelancers at times, especially in art, UX or development. We have no demand for sound designers, unfortunately. You can either directly apply to one of the advertised freelance jobs or connect with our HR Team on LinkedIn.
If I receive a rejection, can I still apply for a different job?
A rejection for one position does not necessarily mean an overall rejection from the company. You can still apply for different roles if you think you’re a good fit.
Can I apply for several positions at the same time?
Yes, you can.
How can I apply for a job at Travian Games?
Please use the “Apply now” button to submit your application.
How long does it take until I receive feedback on my application?
You receive a notification email immediately after you finish your application. After that, we try to reply to you as soon as we can.
What is the company language at Travian Games?
Both English and German are used frequently at Travian Games. However, due to our international team, most meetings and official events are held in English.
Can I write my thesis at Travian Games?
We are not actively looking for students writing their thesis at Travian Games. Nevertheless, if you think you have just the right topic, feel free to approach us proactively!
Is it possible to do a school internship at Travian Games?
Currently not.
How does travel booking and reimbursement work?
Generally, you will organize your travel yourself and we do not reimburse any travel costs from your home to our office. However, this will be discussed with you properly during the process of your application, also allowing individual agreements.